Frequently Asked Questions

If I'm not South Asian, can I buy your lipsticks?

Absolutely. Anyone is welcome to purchase, use, and promote our products! We know there are many people who share our complexions and would find value in our lipsticks, so we welcome you all to use them, warmly.

Where do you currently ship to?

We currently only ship within the United States, but will soon be opening up to international. Sign up for the Teak Lab so you can be notified of when we're launching near you!

How much does shipping cost?

We offer free domestic U.S. shipping for purchase of 2+ lipsticks. For single lipstick purchase, shipping costs $3.99. Please let us know any further questions at

What is the returns & refund process?

If you are unsatisfied in any way with your purchase, we offer full refunds within 14 days of purchase. Send us an email at with your order number, and why you'd like to make a return, and we'll get you sorted!

Depending on the payment merchant and card you used, refunds will take between 3-10 days.

Please note that delivery costs will not be refunded.

What is the status of my order?

You can click on the tracking link on your order confirmation email to see where your package is! If you need further help, email us at

How long does delivery take?

Our free shipping option will take 5-7 business days and our express option will take 2 business days. During peak holiday hours, your delivery may take 5-10 business days. You can track your shipment at the tracking link in your order confirmation email.

How do I cancel or change my order?

Email us at and if your order has not been processed by our warehouse, we will do our very best to accomodate your request, though may be unable to stop the shipping process.

How do I get my 15% off code?

Click here, or the Teak Lab link in our navigation and sign up for the Teak Lab to access your promocode.

Are your product vegan and cruelty-free?

Yes, our products are vegan and cruelty free!

What are your product ingredients?

Each lipstick's ingredients and colorants are listed on each product page.

Can't find what you're looking for?

Please email us at and we will get back to you within 48 hours! We are a tiny team of two, so we appreciate your patience! If your enquiry is regarding your order, please include your order number so we can quickly assist you!

Have an idea for us? Want to request a special lipstick shade? Let's chat.

Please email us at